service
Select the color, size, and quantity of a product and click on “Add” to the shipping cart to add the selected items to the shopping cart. When you continue to shop on or browse the website, click on the shopping cart to view the contents. When you want to place an order, select “Check Out” from the shopping cart and follow the simple instructions to enter the check-out procedures.
Online credit card.
We process online credit card payments through the third-party payment system. Currently, we accept VISA, MasterCard, and JCB cards issued by any banks and the Union Card. Local credit cards will be accepted based on the policy of local stores.
There is a search function on the website. You can input the keyword or product ID to search for the products you want.
If the icon of the size or color of a product you select is in grey, or the message “Sorry, you are late.” is remarked in the product page, this means the item is currently out of stock.
We will choose the suitable international courier service according to the delivery area and parcel characteristics.
#Delivery areas:
Hong Kong, Macau, China, Singapore, Malaysia, USA, Japan, Australia, New Zealand, South Korea, Vietnam, Thailand, Canada, UK, Germany, France, Belgium, Italy, Luxembourg, the Netherlands, Switzerland, Demark, Spain, Sweden, Norway, Poland, the Philippines, Indonesia, Brunei, Brazil, Chile, Paraguay, Taiwan Island, part of Penghu, part of Kinmen (Kinmen Island and Lieyu), Hsiao Liouciou Island, Mastu, and Green Island

#Except for the following areas:
-Lanyu
-Penghu (Wanan Township, Qimei Township, Hujing Island, Tongpan Island, Dacang Island, Yuanbei Island, Wu Island, Jubei Island)
-Kimen (Wuqiu Township, Dadan Island, Erdan Island)
Parcels are shipped at the same time and will be delivered in about 5-7 days. The tracking number of each parcel will be emailed to buyers after sending. EMS, SF Express, UPS, FedEx, DHL
After the parcel is sent, it will not be received within the scheduled delivery days. Please contact customer service as soon as possible.
  • Please fill in the correct address and recipient information. We will cancel the entire order if the parcel is returned for non-delivery and no recipient due to incorrect address or recipient information.
  • The payment of returned products for non-delivery or no recipient will only be refunded at the purchase value (no shipping fee is refundable). After internal processing, we will send you a notice by email.
  • If a local courier service cannot deliver the parcel after several times of delivery and customer service cannot reach the recipient in further notification, please note that some courier service will not return the parcel, and we will not refund the payment.
  • We do charge for shipping.
  • As courier services adjust the shipping rate from time to time, the actual shipping fee will be subject to the fee displayed in each order during checking out.
  • Due to tariff rate difference of different countries, when collecting the parcel, the buyer will need to pay for the tariff charged by his/her country or the additional charge for remote areas.
Please check before placing an order. Please feel free to write to our customer service email for the cooling off period, product return, or any other questions.
Please select size according to personal fitting preferences with reference to the recommended size table.

Information on the recommended size table contains a tolerance of ± 2cm with the actual products due to the elasticity, washing treatment, measurement point, and human stretch of fabrics. This tolerance falls within the international acceptance inspection standards and will not be considered as a manufacturing defect.
Wash light-color clothes separately with neutral laundry detergents to avoid migration of colors from other clothes.

Wash independently from other clothes to avoid dyeing.

Wash products in a mesh laundry bag of suitable size at medium-weak speed in cold water to prevent shrinkage and maintain its shape.

Do not tumble dry to prevent shrinkage.

Set water temperature below 30°C.

Do not bleach or use fluorescent brightener or fabric softener to avoid damaging the fabric.

Iron at a low temperature with a cloth on top.

When wearing the product, avoid friction with accessories, bags and other items to prevent fluffing.

Turn over products with colors, printed patterns, embroideries, etc. and put inside a laundry bag before washing. Do not twist, spin or iron directly.

Wash products according to the care instructions on the label.
Please select size for rings, cuffs, and bracelets according to personal fitting preferences with reference to the recommended size table.

Individual handcrafted products are subject to slight appearance differences, such as patterns, tooling marks, jags and so on, and slight color difference from the computer images.
All sliver ornaments of this brand are made of 925 silver (Sterling Silver). Rub with the silver wipe coming with the product to polish products. Store products in a zipper bag to prevent oxidation. Do not use silver cleaners. They are corrosive and will damage the surface of the silver ornaments.

Do not wear ornaments in a spa. Sulfur in the spring water will blacken silver immediately.

Clean natural gems or diamonds with kitchen detergents and a soft towel and keep them dry. Do not wear in showers or baths to avoid cleaning difficulty.
We will issue an electronic invoice and notify buyers by email after shipping the product. Buyers can also log in to member site to check the invoice status from the Check Order item.
According to the Value-added and Non-value-added Business Tax Act of the Republic of China, we will not issue any uniform invoice. (Value-added and Non-value-added Business Tax Act: No uniform invoice will be needed for goods or services directly exported to overseas buyers). We will provide a packing list in each parcel for examination.